We negotiate the best rate on all four Carriers AT&T, Verizon, Level 3 and Century Link
We value your privacy and would never spam you
Finally For Call Centers With Inbound 800, Run Your Traffic On The Right Carrier, At The Right Time! At The Lowest CPM! Eliminate Outages! Save Big!
4X Protection on You Toll Free Service
We negotiate the best rate on all four Carriers AT&T, Verizon, Level 3 and Century Link
We value your privacy and would never spam you
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"Before becoming our own Resporg with Bluetone, our toll free order lines went down quite often. It is extremely painful when our toll free is down, we're losing thousands of dollars each hour we're out of service. Now we are linked with all four carriers and if one goes down we transparently roll to the next available carrier. We have not been down in over a year!"
Sarah Ford
All Four Networks: Can go down on any given day, any given time...All Four Networks: Go down and you lose money, when your toll free is down...All Four Networks: Will cost you revenue if you're with just one network...All Four Networks: Are available to you simultaneously with Bluetone!All Four Networks: Who cares who's one, two, three and four just keep my service up...All Four Networks: Don't call you when their network is down...All Four Networks: Are monitored on 'Down Detector' Free in the APP Store
We negotiate the best rate on all four Carriers AT&T, Verizon, Level 3 and Century Link
We value your privacy and would never spam you
Frequently Asked Questions
How can I get out of an existing contract with one carrier?
There are a many ways to get out of existing contracts. You may have already met your annual commitment, moving just the toll free service will not shortfall your contract or carrier has not lived up to it’s SLA’s and you may move service without penalty due to poor performance. Bluetone will help craft an exit strategy.
Does this solution have a real time toll free management portal?
Yes, you’re able to perform ADDs, MOVES, CHANGES via portal “real time” versus submitting request to underlying provider.
Can you white label the portal?
Yes, you can white label and brand the portal for your client facing needs.
Does this solution have Geographic Redundancy?
Yes, we have Gateways in multiple cities.
Do you provide quality assurance?
Yes, Tier 1 and FGD networks ONLY. AT&T, Verizon, Level 3 and Century link is all we use. any other carrier is not Tier one or reselling one of the four.
Can we expect a cost savings with this solution?
Yes, we pass savings on to our customers. We do this by managing LCR routing at the npa-nxx level in the SMS database. We leverage our buying power with existing toll free carriers, which have been doing business with for over 10 years.
What is Mapping Redundancy?
Mapping Redundancy is building mapping across all four underlying providers in case one has an outage. We build our mapping across AT&T, Verizon, Level 3 and Century link.
Do you offer "Predictive Analytics" for understanding the caller to maximize sales opportunities?
Yes, we provide real-time scoring of your inbound traffic, scoring value and characteristics of each caller. We also provide prioritized and intelligent routing based on caller attributes, personalized scripting and offers can be integrated.
What is the Bluetone Value Propisition?
- Eliminate network outages providing 100% up-time.
- Increase sales and profit.
- Drive operational efficiency’s.
- Enhance customer experience.
- Boost data and insight real time.
We negotiate the best rate on all four Carriers AT&T, Verizon, Level 3 and Century Link
We value your privacy and would never spam you
Inbound 800 Service
Bluetone offers the highest levels of customer service and customization based upon our customers individual needs. We have quietly become one of the largest Toll Free Service provider in the USA over the last several years.
Unlike most Telecommunication companies, we are not looking to displace your current carrier, but augment the traffic, bringing redundancy to the network and simultaneously saving you money.
Bluetone has a way of routing that is quite different than a single mainstream carrier. We build carrier diversity into the routing of each number so if one carrier has an issue it automatically routes to the next carrier, this is called Complex and Complimentary routing. Many people aren’t familiar with Complex and Complimentary routing and how this process can eliminate outage issues on a specific carrier. If your existing carrier has ever had issues with their route then you have experienced the pain of having a business critical number fail. When Complex and Complimentary routing is implemented, this issue is completely eliminated. We offer both flat rates and rate decks broken out by npa-nxx.
We negotiate the best rate on all four Carriers AT&T, Verizon, Level 3 and Century Link
We value your privacy and would never spam you
Key Areas of Focus
Call Center Management - Brands
Consumer Products
Non-profit
Ministries
Direct Response
Call Center Management - Call Centers
Sales Acquisition
Customer Service
Call Center Management Lead Generation
Networks
Cable
Misdials
Digital
We negotiate the best rate on all four Carriers AT&T, Verizon, Sprint and Century Link
We value your privacy and would never spam you